Rent Enquiries » Repair Recharges

Headrow will not be responsible for the cost of repairs which are due to damage, misuse or neglect by the tenant or occupants of his/her home. In addition, the tenant will also be expected to repair and/or replace the following:

• Security - the tenant will be responsible for the cost incurred in gaining access to the home if door keys are lost.
• Water Services - Internal pipes freezing.
• Sanitary Installations - w.c. seats and flats, plugs and chains to sinks, baths and wash hand basins. Blocked internal pipes/traps.
• Electrical Installations - All fuses, light bulbs/tubes. Fittings and applicances provided by the tenant.
• Gas Installations - all fittings and appliances provided by the tenant.
• Miscellaneous - external garden gate catches, internal glazing, internal locks and door handles to internal doors, cupboard catches, had and coach hooks and rails where provided, bathroom clothes airers where provided and all internal decorations.
• Tenants in warden controlled sheltered housing developments and other tenants of retirement age will not normally be responsible for any repairs on the above list other than items 4 and 5.

If you have any queries regarding Repair Recharges, please contact the Customer Service Team on either 0113 250 4337, 01405 766073 or 0114 2940158

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In this section:

• What are Rent Increases and how do they affect me?
• Financial Difficulties? Problems Paying Your Rent?
• Payment Options Available
• Request a Standing Order/Direct Debit Form
• Request a Paying in Book/Rent Statement
• How to terminate your tenancy
• Recharges